Overview

Your Chubb benefits program offers a wide variety of choices to support your total well-being, so you can create a package that’s right for you and your family. To take advantage, be sure to take action by your enrollment deadline!

Benefit When to enroll
Health and insurance benefits:
Within 30 days after your hire/eligibility date (required) or during Annual Enrollment each fall — enroll on the Chubb Benefits Marketplace
Savings and investment plans:
  • Chubb Retirement Savings Plan
  • College Savings Plan
  • Chubb Limited Purpose Employee Stock Purchase Plan (ESPP)
Enroll in the Chubb Retirement Savings Plan and College Savings Plan anytime; ESPP enrollment happens twice per year — learn more and enroll

New hire enrollment

You have 30 days after your date of hire to enroll in Chubb health and insurance benefits. If you do not enroll within that timeframe, you will only have core company-paid benefits in 2020, including basic life and AD&D, short- and long-term disability, and the EAP.

Enrolling is easy

Start by visiting the Chubb Benefits Marketplace.

Step 1: Log in

  • Visit Chubb Benefits Marketplace.
  • Click on “Get Started” to register your account. When prompted, provide the last four digits of your Social Security number, last name, date of birth, and ZIP code.
  • Follow the prompts to receive a temporary verification code by text or email as part of the multifactor authentication (MFA) process. Enter this code into the website to confirm your identity, choose a new password, and complete your account setup. Note: For your security, each time you log in, you’ll be prompted to enter a new temporary code to gain access to your account.

Step 2: Select benefits

  • Click “Get started” on the homepage to enroll in your 2020 benefits.
  • Decide how you want to enroll by choosing the option you prefer: Receive expert guidance or Choose your own.
iconReceive expert guidance

If you want the website to recommend a personalized benefits package for you and your family:

  • Answer a few simple questions about your health needs and personal priorities, and the site will present you with a “Best match” package for you to review and edit. Be sure to review and respond to the spouse/partner surcharge and tobacco surcharge options. (Note: You may switch to the “Choose your own” path at any time and continue selecting benefits that way.)
  • Once you’re happy with your benefits package, click the “Select This Package” button at the bottom of the page, then provide your beneficiary information. When you’re done, click on the “Submit Package” button. On the next page, check the “Yes, I accept.” box and click on the “Submit Package” button.
iconChoose your own

If you want to skip directly to the benefits you want to choose or change:

  • Click the tabs — Get Started, Choose Benefits, Voluntary Benefits, and Your Cart — to review your personal information and update your benefit elections as needed. Be sure to review and respond to the spouse/partner surcharge and tobacco surcharge options under Get Started > My Information. You can go through the benefits in order, or you can jump to any benefit at any time using the links along the top navigation tabs.
  • When you’re ready, you can review your cart and make changes if necessary before you submit your elections. This page also clearly displays your costs, both per pay period and annually. When you’re all set, check the “Yes, I accept.” box and then click on the “Checkout” button.

After your new hire enrollment opportunity ends, you can’t change your benefit elections until the next Annual Enrollment, unless you experience a qualifying life event, such as a birth or a marriage.

iconIf you forget your username or password
  • Go to the Chubb Benefits Marketplace.
  • Use the "Forgot Username or Password?" links located underneath the "Login" button.
  • Follow the prompts to retrieve your username or reset your password.
iconQuestions? Need help?

If you are having trouble accessing your account or have questions about your benefits, please contact a Chubb Benefits Marketplace licensed benefits counselor by phone or online. They know our benefits and can help you review your options, answer your questions, and walk you through the enrollment process. Live licensed benefits counselors are available by phone and online Monday through Friday, 7 am to 9 pm ET.

  • Call toll-free 1-844-58CHUBB (1-844-582-4822). You can wait to talk to a licensed benefits counselor, or use the handy call-back feature to hold your place in line and a licensed benefits counselor will call you directly when it’s your turn.
  • Chat online through the Chubb Benefits Marketplace. Chat with a live licensed benefits counselor, or use the ChatBot to get answers to commonly asked questions when it’s after hours.

Life events

The benefits you elect each Annual Enrollment, or during your initial enrollment window as a new hire, will be locked in for the entire calendar year. After the enrollment deadline, you can’t change or cancel your benefit elections during the year unless you experience a qualifying life event.

Qualifying life events include but are not limited to:

  • Marriage
  • Divorce or legal separation
  • Birth or adoption of an eligible child
  • Death of your spouse or covered child
  • Loss or addition of other group coverage
  • Change in your spouse’s work status (part-time to full-time or vice versa; taking or returning from an unpaid leave of absence)
  • Change in your work status that affects your benefits
  • Change in residence that affects your eligibility for coverage
  • You or your covered dependent becomes eligible for Medicare
  • Your retirement

What to do if you experience a life event
If you need to change your benefit elections because of a life event, visit the Chubb Benefits Marketplace or call a licensed benefits counselor at 1-844-58CHUBB (1-844-582-4822) . Changes must be made within 30 days of your qualifying life event. Changes are effective as of the date of the event.

iconKeep this in mind

When changing your benefits due to a life event, the changes you make must be consistent with that event. For example, you can’t drop medical coverage because you had or adopted a child. You can, however, add your child to your medical coverage.