Overview

Your Chubb benefits program offers a wide variety of choices to support your total well-being, so you can create a package that’s right for you and your family. To take advantage, be sure to take action by your enrollment deadline!

Benefit When to enroll
Health and insurance benefits:
Within 30 days after your hire/eligibility date (required) or during Annual Enrollment each fall — enroll on the Chubb Benefits Marketplace
Savings and investment plans:
  • Chubb Retirement Savings Plan
  • College Savings Plan
  • Chubb Limited Purpose Employee Stock Purchase Plan (ESPP)
Enroll in the Chubb Retirement Savings Plan and College Savings Plan anytime; ESPP enrollment happens twice per year — learn more and enroll

New hire enrollment

You have 30 days after your date of hire to enroll in Chubb health and insurance benefits. If you do not enroll within that timeframe, you will only have core company-paid benefits in 2019, including basic life and AD&D, short- and long-term disability, and the EAP.

Enrolling is easy

Start by visiting the Chubb Benefits Marketplace.

Log in

The first time you visit the Chubb Benefits Marketplace, select “Create an account.” Next, enter your last name, date of birth, and the last four digits of your Social Security number to identify yourself. Then, you’ll select a unique user name and password that you’ll use whenever you come back to the site.

Make your elections

To select your benefits, click on the “Get started” button on the homepage and then follow the simple enrollment steps.

1. Profile

  • Review your personal information.
  • Enter or edit information for any dependents you wish to cover.
  • Answer a few questions about your health needs and personal priorities, which will help the website suggest what may be your “best match” coverage.  
  • Review and respond to the spouse/partner surcharge and tobacco surcharge options. Learn more.

2. Shop for benefits

  • Compare plan features and costs.
  • Use the built-in tools and educational resources to learn more.
  • Select the benefits you want to enroll in. As you are guided through each section of the online enrollment process (medical, dental, etc.), your elections are saved in the system as you go.

3. Confirm and finish

  • Once you’re happy with your selections, review your benefits summary for accuracy, then click the “Complete Enrollment” button.
  • You will receive a confirmation number and may print a copy of your enrollment details for reference.

After your new hire enrollment opportunity ends, you can’t change your benefit elections until the next Annual Enrollment, unless you experience a qualifying life event, such as a birth or a marriage.

iconIf you forget your username or password
  • Go to the Chubb Benefits Marketplace.
  • Click “Can’t access your account?” located underneath the “Log in” button.
  • Follow the prompts to retrieve your username or reset your password.
iconQuestions? Need help?

Contact a Chubb Benefits Marketplace licensed benefits counselor by phone or online. They know our benefits and can help you review your options, answer your questions, and walk you through the enrollment process. Live licensed benefits counselors are available by phone and online Monday through Friday, 7 am to 9 pm ET.

  • Call toll-free 1-844-58CHUBB (1-844-582-4822), option 5. You can wait to talk to a licensed benefits counselor, or use the handy call-back feature to hold your place in line and a licensed benefits counselor will call you directly when it’s your turn.
  • Chat online through the Chubb Benefits Marketplace. Chat with a live licensed benefits counselor, or use the ChatBot to get answers to commonly asked questions when it’s after hours.

Life events

The benefits you elect each Annual Enrollment, or during your initial enrollment window as a new hire, will be locked in for the entire calendar year. After the enrollment deadline, you can’t change or cancel your benefit elections during the year unless you experience a qualifying life event.

Qualifying life events include but are not limited to:

  • Marriage
  • Divorce or legal separation
  • Birth or adoption of an eligible child
  • Death of your spouse or covered child
  • Loss or addition of other group coverage
  • Change in your spouse’s work status (part-time to full-time or vice versa; taking or returning from an unpaid leave of absence)
  • Change in your work status that affects your benefits
  • Change in residence that affects your eligibility for coverage
  • You or your covered dependent becomes eligible for Medicare
  • Your retirement

What to do if you experience a life event
If you need to change your benefit elections because of a life event, visit the Chubb Benefits Marketplace or call a licensed benefits counselor at 1-844-58CHUBB (1-844-582-4822), option 5. Changes must be made within 30 days of your qualifying life event. Changes are effective as of the date of the event.

iconKeep this in mind

When changing your benefits due to a life event, the changes you make must be consistent with that event. For example, you can’t drop medical coverage because you had or adopted a child. You can, however, add your child to your medical coverage.